FREQUENTLY ASKED QUESTIONS

No. Magyk Printing can accomodate both small and larger custom apparel orders.

Pricing depends on the quantity, garment, artwork, print locations, and other project requirements. Larger quantities may provide better per-item pricing.

Start by submitting our Start Your Order form with the information you currently have about your project.

MAGYK Printing will personally review your request, contact you if we need any additional details, and prepare your quote. Once the quote is approved and the required payment is received, we’ll move forward with artwork approval and production.

You’ll be notified when your order is ready for pickup or shipping.

Yes. You can submit print-ready artwork, artwork that may need preparation, or simply an idea.

If your artwork requires significant cleanup, recreation, or preparation, an additional artwork fee may apply. If you need a design created, MAGYK Printing can also help develop your idea. Any applicable design or artwork fees will be discussed with you before work begins.

Turnaround time depends on the size of your order, garment availability, artwork approval, production requirements, and our current workload

If you have a specific event date or deadline, please include it when submitting your order request.
We’ll review your timeline and let you know what is feasible before your order is confirmed.

MAGYK Printing normally provides the garments for custom apparel orders. This helps us ensure that the garments are suitable for our printing process and meet our quality standards.

Customer-supplied garments may be accepted on a case-by-case basis. Please contact us before bringing or sending any garments.

Yes. Free local pickup is available by appointment in the Indianapolis area. Pickup instructions and location details will be provided when your order is ready.

Shipping is also available. Shipping costs are calculated separately based on the order and destination.

Orders under $1,000 require full payment before materials are ordered or production begins.

Order of $1,000 or more require a 50% non-refundable deposit to begin the order. The remaining balance must be paid in full before pickup or shipping.

Any applicable artwork or design fees must be paid before design work begins.

Please contact MAGYK Printing as soon as possible if you need to change or cancel an order.

Changes may affect pricing and turnaround time. Cancellations and refunds depend on the stage of the order. Once garments, materials, transfers, artwork, or other order-specific items have been purchased or produced, those costs are non-refundable.

Once production has started, the order normally cannot be cancelled or refunded.

When a proof is required, yes. MAGYK Printing will send the proof for your review before production begins.

Please carefully review the artwork, spelling, colors, sizes, placement, and other details shown in the proof, Production will not begin until we receive your final approval.

Once approved, changes may results in additional costs and production delays.

We accept common artwork formats including AI, EPS, SVG, PDF, PNG, JPG/JPEG, TIFF and PSD.

For the best print quality, vector artwork is preferred when available. If you’re unsure whether your file is suitable for printing, upload the best-quality version you have and MAGYK Printing will review it.

Yes. If you’ve ordered from MAGYK Printing before, let us know that it’s a reorder when you contact us or submit your new order request.

Reorders are treated as new orders and are subject to current pricing, garment availability, and production schedules. We may have your previous artwork and order information on file, but permanent file storage is not guaranteed

We’ll confirm the details with you before production begins.